- To treat every customer as if they were our only client.
- To provide a knowledgeable, reliable yet cost-effective service, compliant with plumbing rules and regulations.
- To provide emergency after hours response by our dedicated stand by team at our client’s request.
- Mutual respect
- All our workmanship carries an appropriate guarantee.
- Please do not allow any other company or person to tamper with our work, as this could invalidate your guarantee.
- The warranty for parts or products purchased by us on behalf of the customer will be subject to the manufacturer’s guarantee.
- In the event of a faulty product, Lloyd’s Plumbers will endeavor to follow up with the manufacturer on the client’s behalf.
- In the event of having to install a replacement of a faulty/defective part, our normal labour rate will apply.